When To Use Dispense Assist

For every pharmacy in Australia, including yours, there are a myriad of scenarios when you should use Dispense Assist.

No matter the number of prescriptions you dispense, how many staff you employ, your turnover, your location, your footprint, your store-type or your opening hours, there will be at least one reason for using Dispense Assist, whether for short or long sessions, casual or permanent shifts, regularly or just occasionally.

When to use it

When you can’t find casual, part-time or full-time staff including at nights and on weekends
When you want to replace existing staff so you can save up to 91% on award rates and avoid penalty rates
When you need to cover for planned or sudden and unexpected leave including annual leave and sick leave
When your dispensing staff are over-worked & stressed
When your dispensing staff are exceeding Pharmacy Board guidelines of 150-200 prescriptions per day
When your customers are often kept waiting for prescriptions
When you only need half a staff member and don’t want to pay for a full one
When you need to cover for lunch breaks and on-call hours

When you receive a sudden and unexpected influx of prescriptions
When you get called away from the dispensary and you don’t want dispensing to come to a standstill
When you need to free up your pharmacists’ time for professional services
When you want to improve and save on Dosage Administration Aid dispensing and administration
When you want to generate savings to pay for a refit, increase staff pay or go on a holiday
When you want to streamline forward dispensing
When you want to further automate your existing automation systems
When you want to minimise dispensing and medication errors by using a Dispense Assist Technician (Advanced) instead of a dispensary technician