Frequently Asked Questions

What is Dispense Assist?

Dispense Assist is a ground-breaking, revolutionary way of dispensing and bookkeeping in your pharmacy, for a fraction of your normal cost. Utilising the latest technology and software, Dispense Assist Dispensary Technicians login and help dispense your prescriptions through your Dispense system, leaving in-store staff just to complete the process including taking the medicines off the shelf and labelling them. Using the same technology and software, Dispense Assist Bookkeepers login and do your bookkeeping.

How Does Dispense Assist Work?

Dispense Assist works via a simple 3-step process:

Step 1 - You book a session
Step 2 - You log us in to your workstation or cloud account during the session time and we dispense or bookkeep through your software
Step 3 - With dispensing, you complete the process including taking the medicines off the shelf and labelling them

What Can I Use Dispense Assist For?

For all your dispensing and bookkeeping needs. See “When To Use” and “Watch Us Work”.

For Dispensing, Will I Still Need An In-Store Pharmacist?

By law, an in-store pharmacist is still required and like any in-store pharmacist working with anyone other than an in-store pharmacist, this pharmacist is responsible for all prescriptions dispensed.

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