About Your Account - Dispense Assist Australia

How Do I Open A Dispense Assist Account?

It's very simple - just use your email address and follow a simple 3-step process. You will have your account up and running and ready to use in under 15 minutes.

Can I Have More Than One Pharmacy On One Account?

No. You need a separate account for each pharmacy.

What If I Need To Open Multiple Accounts Due To Having Multiple Pharmacies But Only Have One Email Address?

You will need to open additional email addresses such as free Google email addresses.

Can I Cancel My Account At Anytime?

Yes. There are no lock-in contracts and you can cancel at anytime with no cancellation fees payable.

What Payment Methods Do You Accept?

Payment is by credit or charge card only.

What Credit And Charge Cards Do You Accept?

We accept Visa, Mastercard and American Express.

When & How Often Do I Need To Pay?

You need to pay the pre-paid amount for your plan on the subscription start date and pay any excess monthly spend on your subscription end date.

Do I Need To Make These Payments Manually Myself Or Are They Automatic?

All payments are automatic from your credit or charge card stored on our payment gateway.

What If My Credit Or Charge Card Is About To Expire Or Has Expired?

You will be notified or you can update your details yourself. You can also change the card you use at anytime.

What Will My Charges Look Like On My Credit And Charge Card Statement?

The merchant shown on your statement will be "Stripe".

Frequently Asked Questions

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